Right of withdrawal
Right of withdrawal
You can change your mind: you have 14 days from the day you receive your order to withdraw from your purchase, without having to tell us why.
Our 99-day guarantee goes further and extends this period, so you have even more time to decide.
To use this right, send an email to contact@peptolia.com stating your order number and the items concerned. You may use the model form below, but it is not mandatory. We will confirm your request within 24 hours.
Your refund is made using the same payment method you used for your purchase.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To: Peptolia, contact@peptolia.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.